Personal information is important to Alpha Concepts
The Services are used by Alpha Concepts to give members and merchants (Users) access to the Services.
Alpha Concepts is committed to safeguarding personal privacy. Unless given consent to do otherwise, Alpha Concepts will only collect and use personal information as set out below.
Collecting Personal Information
Alpha Concepts will not collect or monitor any personal information about you without your consent. The only personal information collected is what has been provided voluntarily.
Alpha Concepts may request your personal information (such as name, phone, email, address, date of birth) in order to facilitate or provide you with the Services, marketing materials, newsletters, electronic newsletters (e-newsletters), blog updates, new release / launch information, and advise of other Alpha Concepts services, seminars or events which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in Alpha Concepts being unable to facilitate or provide you with the Services or information about the Services, seminars or events, or send you our e-newsletter or blog updates (as applicable).
Passive Information Collection
The Services may use and combine passively collected anonymous information to provide better service to our Users, customise the Services based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve the Services for your use. Such information is not combined with personally identifiable information collected elsewhere on the Services unless you have consented.
Using and disclosing your personal information
Personal information collected will be used for the following primary purposes:
For the purposes described above, information may be shared with Alpha Concepts agents or promotional partners. Also, in order to operate and deliver the Services personal information may also be shared with a service provider or other non- Alpha Concepts company or professional.
No credit card details are retained under any circumstances.
User's consent to our use of personal information
Our use of the personal information we collect is necessary in order for us to maintain the Services and facilitate Users’ use of the Services. We do not collect any unnecessary personal data from Users (for instance, their race or religious beliefs).
Contact by Alpha Concepts
Alpha Concepts may contact you via telephone, SMS (Short Message Service), MMS (Multimedia Messaging Service), IM (Instant Messaging), email, post, social media or any other form of electronic, emerging, digital or conventional communications channel using the information provided in order to contact you in respect of the primary purposes for collection of personal information as stated above.
Changing and deleting the information we have about you
You have the right to review and amend the information that may be recorded on the Alpha Concepts database by contacting Alpha Concepts email info@alphaconcepts .co. Please allow 14 days for this request to be processed.
In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Alpha Concepts being unable to facilitate or provide you with Services or product information (including any e-newsletters or blog updates), upcoming event information, and/or provide the Services (including quick enquiry services).
We are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this policy.
Storage and security of personal information
Alpha Concepts will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers that are protected in controlled facilities.
In some cases these facilities may be overseas. Alpha Concepts employees and data processors are obliged to respect the confidentiality of any personal information held by Alpha Concepts. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Alpha Concepts will not be held responsible for events arising from unauthorised access to personal information.
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